Vetting Process

To apply for membership, you will need to provide the following documents to us -

Part 1: Proof of Identity

(a) A screenshot/scan of your Government ID, Passport or Drivers’ License, and

(b) A selfie of you holding up the identity document. Your face must clearly match the photo on your identity document.

Part 2: Proof of Address

A utility bill or bank statement addressed to you, with the name matching your ID document. You may not use your Drivers’ License as Proof of Address even if it has your address stated on it.

Part 3: Proof of Employment

(a) Either a link to your LinkedIn profile or a screenshot/scan of your business card, and

(b) A verification phone call to your place of work*

*We will call the main switchboard and ask for you discreetly, for example: “May I please speak to Mr Smith?”. Once the receptionist puts us through, we will confirm your identity and quickly end the call. We will not identify ourselves as being from PassionPass. Our objective is solely to verify that you exist, and your identity is real. We will not seek to make things embarrassment or awkward for you.

Part 4: References from Providers

We do not typically ask for references from other providers. However, we may require this for additional background screening in some cases. If this is requested, we will need you to provide us with the names, websites or email addresses of any 2 providers that you have seen in the past 3 months.

Part 5: Alternative Verification

If you are not currently employed, we can offer you alternative modes of verification. For example, we may ask to have a live FaceTime or Zoom call with you, during which we will ask you a few questions to confirm that we are indeed speaking with you.

Part 6: Database Checks

Once your identity is verified, the final step in our vetting process is to run your personal details through our private database that captures any past ‘red flags’ or negative reviews that may have been given by providers in the past. If you have previously been flagged for abusive, violent or intoxicated behavior, we will immediately deny your application. If you have been flagged for other behavior (e.g. persistent lateness, no-shows, last-minute cancellations), we will speak with you further to establish the circumstances before making a final decision.

If you are aware that you have been flagged by a provider for abusive, violent or intoxicated behavior, we advise that you do not proceed with your application in order to prevent awkwardness or embarrassment.

Fees and Processing Time

The non-refundable screening fee of $170 must be paid in full before we can begin processing your application. You are not required to pay any membership fees until after your application is accepted.

Our entire vetting process typically takes 3-5 business days to complete.

In some cases, additional time may be required due to delays in scheduling calls, or waiting for other parties to get back to us.

We seek to complete the screening and vetting process as quickly and expediently as possible. As such, we ask that you remain prompt and responsive in your communication with us while the process is ongoing.